Article 1: Scope of Application

These general terms and conditions apply to all transactions made through the websites of Sergey Dockter (www.dockter-sergey.com). A "customer" is any natural or legal person placing an order here. Is considered as "client" any natural or legal person making with the company SERGEY DOCKTER an order validated via our secure payment platform, or by check or cash.

Article 1a: Age Limit

There are age restrictions: SERGEY DOCKTER only accepts customers over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). With written consent from a parent or guardian, younger individuals may also access our services. We strive to limit access to our websites, products, and services to minors. Even though the content is not shocking, we prefer to address a mature audience capable of understanding the impacts and responsibilities of personal development. Any newsletter subscriber who does not meet these criteria (under 16) will be removed from our database immediately upon our knowledge. Likewise, any customer not meeting these criteria will be refunded immediately, and a return of the relevant products will be required.

Article 2: Order

Placing an order on a SERGEY DOCKTER website implies complete and unconditional acceptance of these general sales conditions.

Article 3: Price

Prices are listed in Canadian dollars all taxes included, excluding shipping and processing of your order. Prices for items may change at any time. However, the price applicable to an order is the one announced at the time of ordering.

Article 4: Payment

Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card. Cards issued by banks domiciled outside Canada must be international bank cards (Mastercard or Visa). We do not accept American Express. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.

Article 5: Delivery

We deliver our services to the best of my knowledge and conscience! If for any reason we are unable to provide the service, the customer will receive a full refund.

Delivery for physical products is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code). The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.

Article 6: Protection of Personal Data

Under privacy laws, you have the right to access and correct your personal data. By agreeing to these general sales conditions, you confirm that you have read my privacy policy and consent to the collection and use of your data. If you enter your email address on one of my network pages, you will receive emails with information and/or promotional offers for products from SERGEY DOCKTER or other partners. You can unsubscribe at any time by clicking the link at the end of my emails.

Article 7: Company Information

SERGEY DOCKTER is a registered sole proprietorship under Canadian law, located at:

403-600 1 St NE, Calgary, T2E 3B3, Alberta, Canada.

Contact information

Email: mail@dockter-sergey.com

Phone: +1 437 477 9045